It’s quicker for me, but is it right for the customer?
I was recently having a discussion with a friend who was explaining some Theory of Constraints training he had experienced... View Article
What is needed to apply Lean to the rail industry?
During my time with VolkerRail they were one of the first companies to look at how LEAN can be applied... View Article
A little rant about ticket barriers, again!
Are ticket barrier really necessary? Yesterday I was travelling back from London on the 15:30 train from St Pancras. A... View Article
An email I thought I would share
The below is a response I sent to an email I recieved from a friend of mine. He pointed out... View Article
What should I discuss first when introducing people to Lean?
I have just started doing a bit of an explanation of Lean with some colleagues and I am wondering what... View Article