I was very fortunate recently to enjoy a trip to Japan.
It was a short trip as I was only in the country for three days with a red-eye in and a red-eye out.
Some guys from an Australian company had asked me if it was possible to arrange a visit to see some of MATISA’s machines that are being operated in Japan. They were visiting on a business trip and thought it would be good to see some of the machines up close.
The most notable thing about the machines was their condition. Both the machines we visited were immaculate. They were 8-10 years old but looked as if they were only a year or two old. A testament to the Japanese maintenance approach.
The big thing that I noticed in Japan was the difference in culture from the West. There is sense of thoroughness and order about everything, from the way they queue to the cleanliness of streets.
Immediately on my arrival in Tokyo, whilst waiting for a flight down to Osaka I noticed things were different. The guys driving the luggage tugs at the airport were checking the vehicles before they got in them at the start of the day.
Check the lights
Check the brakes
Check the water
Check the fuel
Check the first aid kit
Check the safety gear.
And then when they approached a road junction, they would point in the direction they are looking, this is their physical reminder of the need to check that the road is clear. They do this every time.
I saw this habit again later on the Shinkansen (Bullet Train) where the platform attendant pointed to every pantograph on the train as it passed him. This pointing has two functions it acts as an indicator to everyone else that you are checking and also a reminder to yourself that you have checked. I like it….
Now how do I integrate this into my own work?
This post was written by Steve Johnson